Refunds
As of 10 October 2026
If an account does not work
Log in and check each account inside the warranty window printed on the listing. If one does not sign in, is suspended, disabled or stuck on a security check, or is missing something the listing promised, such as the app password, open a ticket from your order page with a screenshot before the window ends. Support replaces it from the same listing, or refunds it when the listing has none left. Logging in does not void the warranty.
If nothing arrived
A paid order that was never delivered is refunded in full, and so is a duplicate charge.
What is not covered
- An account suspended for bulk or automated activity, such as mass mailing, bulk sign-ups or bots.
- Losing access after changing the password, recovery details or 2FA.
- A service refusing the account for sign-up or verification.
- Claims after the window, and orders under a chargeback.